Events / Conference

ABB Customer World 2019

in Houston, Texas

About the conference

This four-day educational and collaboration event brings together professionals from utilities and infrastructure industries, and aims to deliver new ideas and take a fresh look at new technologies and trends. It features hundreds of educational workshops, forums, panel discussions and hands-on training courses delivered by industry leaders, technical experts, and end-users.

The event exhibit will cover 120,000 square feet and the organizers offer a new interactive app to navigate the show floor. Additional evening networking receptions and informal discussions will allow attendees to connect and collaborate with the exhibitors, experts, peers, industry leaders and technology partners.

SafeStart speakers

Don Wilson – Reducing Serious Injuries & Fatalities: Three Approaches & Their Effectiveness
March 6th, 3:00 pm–4:00 pm

Jack Jackson – Ten Feet Tall and Bulletproof
March 6th, 10:30 am–11:30 am

Jack Jackson – The Bad Side of Town
March 7th, 11:30 am–12:30 pm

Gary Higbee – Employee Engagement: Myth or Magic
March 6th, 1:30 pm–2:30 pm

Gary Higbee – Managing Complex Change: The Challenge of Implementing a Significant Improvement Initiative
March 7th, 1:45 pm–2:45 pm

Don Wilson and John McGillivray – Who Really Cares about Workplace Safety?
March 5th, 1:30 pm–5:30 pm

Ed Stephens – ABB Improves Safety and Business Performance with SafeStart
March 5th, 10:30 am–11:30 am

Matt Metcalfe – A Journey With a “Human Factors” Approach to Safety in a Japanese (Lean Manufacturing) Environment
March 6th, 4:30 pm–5:30 pm

Matt Metcalfe – Adopting a Human-Factors Approach Improves Culture and Supervisory Communication Skills
March 7th, 10:00 am–11:00 am

John McGillivray – Integrating a Human Factors Approach into Quality Speaking
Date & Time TBD

Event website


George R. Brown Convention Center
1001 Avenida De Las Americas
Houston, TX
United States 77010

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